Reference

sumseltoto Privacy Policy for Your Account Data

Our Privacy Policy explains what data we collect when you open a sumseltoto account, why we connect a verified phone to account access, and how wallet records from…

Phone verificationWallet record clarityCookie choicesData request path
sumseltoto sumseltoto Privacy Policy for Your Account Data
REQUEST SUPPORT

Get Help With A Privacy Request

A clear contact route helps when your account data needs checking, correction or removal. Start from the support link in your account area and include the phone number connected to your profile, but never send a wallet password or full payment credential. We use the account and cashier paths to route privacy questions without exposing your request to unrelated teams.

Team online

Account data request

Use the support route beside your account details to ask for a copy, correction or removal request. We may confirm your verified phone before discussing records connected with your profile.

Wallet record query

If a DANA, OVO, GoPay or QRIS reference looks incorrect, include its date and status from the cashier path. We can compare the record without asking for your wallet password.

Device access concern

When a phone or browser shows an unfamiliar session, contact the support desk through your account route. We can help check recent access signals and guide the next account-security step.

CONTROL DETAILS

Check The Controls Around Your Data

Our privacy process follows the same account steps you see on mobile and desktop: phone verification, session checks and payment matching.

Collection purpose

We collect the account details needed for phone verification, access control, payment reconciliation and support. Game activity, such as Tree of Fortune or Aviator visits, is used only where the policy purpose requires it.

Cookie choices

Cookies keep your sign-in session and selected settings connected between pages. You can manage browser cookie controls on your phone or desktop, although restricting them may interrupt account access.

Account security

A verified phone and session signals help us identify an account request. We do not ask for your DANA, OVO, GoPay or QRIS wallet password when checking a payment record.

Limited sharing

We share data only with parties needed for account operation, payment reconciliation, security checks or a lawful request. A payment reference is not treated as permission to disclose unrelated account activity.

Retention schedule

We keep account, payment and support records for the period needed to resolve disputes, maintain access controls or meet legal duties. After that period, records are removed or anonymised where practical.

Change requests

You can ask us to correct account data or request removal through the support route shown after login. We may verify your phone and explain any record that must remain for a legal or payment reason.

Find Answers Before Opening Your Account

These Privacy Policy answers focus on the questions you may have before creating or using an account from Indonesia. We explain the phone step, wallet references, cookies, deletion requests and local access wording in plain English. If your situation is not covered, use the account support route and give only the details needed to identify your request.

It covers account details, verified phone data, cookies, device signals, payment references, activity records, retention, sharing and requests to access, correct or remove data.

We use the verified phone to connect an account request with the correct profile and help detect unusual sessions. We may confirm it before discussing account data or a privacy request.

No. We may record a DANA, OVO, GoPay or QRIS reference, status and time for reconciliation, but you should never send a wallet password or full payment credential.

Cookies can maintain your sign-in session and selected settings between pages. You can adjust cookie controls in your mobile or desktop browser, though restricting them may affect account access.

Yes. Use the support route in your account area, state whether you want access or correction, and provide the connected phone number. We may verify your identity before responding.

You may request removal where local law permits. Some payment, dispute or legal records may need to remain, and we will explain the reason if a request cannot cover every record.

Access and eligibility depends on local law. The policy applies to data handled through the account, while specific rights or retention duties may vary according to the rules that apply to you.